How do my meals stay cool?

Simmer meals are designed to stay chilled and food-safe until 10pm on your delivery day—even if you're not home right away.

Here’s how we make that possible:

• Our packaging is rigorously tested to maintain safe temperatures
• Ice packs are calibrated to keep things cold all day, even in transit
• Boxes are built to handle real-life courier routes—bumps, pauses, and all

💡 Hot day tip:
If it’s especially warm or your box is left in direct sun (like on a hot doorstep or patio), the cold window may shorten.
If your box feels unusually warm when you collect it, it’s best to err on the side of caution.

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