Our meals are delivered via our delivery courier, DPD, between 08:00 - 22:00. The couriers we work with prioritise sustainability, aiming to plan the most economical and efficient routes. So your delivery time slot is based on the day's route and your location ðŸ§
You'll receive an estimated delivery time on the morning of your selected delivery day via SMS (either a Sunday or Monday), and a tracking link will also be provided.
Please note that the ETA is only an estimate, and deliveries may happen as late as 22:00 if there are delays due to weather or traffic. However, you can monitor your delivery status using the tracking link.
The DPD app is great so I'd recommend downloading it here if you haven't already. You can then include a photo of your safe place and your what3words specific location - these show on the driver's device so they can't miss it 😊
You may also find this article useful: Do I need to be home to receive my meals?